Palace: Month End Common Issues - Video

Month-end can be a stressful time for property managers, especially when recurring issues seem to pop up. In this video, we’ll dive into some of the most common problems that occur at month-end, explain why they happen, and provide you with practical solutions to fix or prevent them. Consider this your full-disclosure guide to making month-end a breeze!

Upon completion of this video, you will be able to:

• Address issues with transactions appearing after the month-end date
• Resolve access issues when you're kicked out of the month-end process in Palace
• Understand the significance of the final date in the month-end process
• Troubleshoot and fix the "System Out of Balance" error, even if you've already reconciled
• Retrieve a copy of your direct credit schedule if you forgot to print it
• Recreate a bank file after month-end is completed if it was missed