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Palace: Bond Refunds - Video

This video shows you how to submit, track and review bond refund requests using the new Bond Refund workflow.

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About this course

Need to submit a bond refund in Palace but not sure where to start? In this video, you’ll learn how to use the new Bond Refund workflow to complete and track refund requests directly within Palace, helping streamline the process and improve visibility from start to finish.

Upon completion of this video, you will be able to:

  • Submit a bond refund request within Palace
  • Understand the key fields and steps required during submission
  • View and track the status of submitted bond refunds
  • Access refund history and related information from the tenancy record
 
 

About this course

Need to submit a bond refund in Palace but not sure where to start? In this video, you’ll learn how to use the new Bond Refund workflow to complete and track refund requests directly within Palace, helping streamline the process and improve visibility from start to finish.

Upon completion of this video, you will be able to:

  • Submit a bond refund request within Palace
  • Understand the key fields and steps required during submission
  • View and track the status of submitted bond refunds
  • Access refund history and related information from the tenancy record