Palace: Property Maintenance - eLearning

This course provides a practical guide to managing property maintenance in Palace. You’ll learn how to create quote requests, issue work orders, assign suppliers, track job progress, and manage maintenance activities from start to finish. The course also covers linking invoices, allocating costs correctly, and maintaining accurate records. This will help you confidently manage maintenance workflows and ensure repairs are completed efficiently within Palace.

After completing this course, you will be able to:

• Create and manage maintenance quote requests for property repairs and services
• Convert quote requests into work orders and assign the appropriate supplier
• Track maintenance progress and update work order statuses throughout the job lifecycle
• Link supplier invoices and allocate costs accurately to owners or tenants
• Close and finalise work orders while maintaining accurate records, financial tracking, and audit history