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Property Tree: 03. Communication Platform Reply SMS - Video 00:05
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Survey
Property Tree: 03. Communication Platform - Reply SMS - Video
You can now receive reply SMS messages through the Communication Platform.
In this video we will show you how to open an SMS message and view the conversation thread and any attachments for all inbound and outbound SMS messages relating to the contact. You will need an active SMS subscription.
At the end of this video, you will know how to:
- Receive SMS inbound messages through the Communication Platrorm
- Open an SMS to view the conversation thread for the contact
- Change the status of the SMS from Open to In-Progress or Completed