Palace: Reading Owner Statements - Video

Gain the skills to read and understand owner statements with confidence. We’ll break down the details, help you explain common discrepancies, and ensure you're fully prepared to handle any questions from owners.

Upon completion of this video, you will be able to:

• Read and understand the key elements of an owner’s statement
• Explain what the opening balance represents and how it’s calculated
• Address discrepancies in tenant paid-to dates
• Clarify why the keepback amount might differ
• Troubleshoot pending invoices that appear after they’ve been charged
• Navigate and understand multiple property statements