Palace: Refunding Other Amounts Owing - Video

Learn the correct steps for refunding a tenant's other amounts owing and avoid common mistakes.

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About this course

Need to refund a tenant for "other amounts owing" but unsure of the process? This video will guide you through the correct steps to ensure accuracy and avoid mistakes when refunding tenants. Learn how to handle reports and transactions with confidence.

Upon completion of this video, you will be able to:

  • Identify the reports you need to check before processing a refund
  • Determine where to refund the money from
  • Resolve discrepancies between the amount on the tenant’s home screen and the report
  • Complete the correct transactions to process the refund

Curriculum0 hr 32 min

  • Refunding Other Amounts Owing - Video 0 hr 32 min
  • Survey

About this course

Need to refund a tenant for "other amounts owing" but unsure of the process? This video will guide you through the correct steps to ensure accuracy and avoid mistakes when refunding tenants. Learn how to handle reports and transactions with confidence.

Upon completion of this video, you will be able to:

  • Identify the reports you need to check before processing a refund
  • Determine where to refund the money from
  • Resolve discrepancies between the amount on the tenant’s home screen and the report
  • Complete the correct transactions to process the refund

Curriculum0 hr 32 min

  • Refunding Other Amounts Owing - Video 0 hr 32 min
  • Survey