Palace: Vacating Tenants, Overpaid Rents & Archiving – Video

When a tenant gives notice, it's important to follow the correct process in Palace. This video will guide you through managing vacate dates, checking reports, handling overpaid rent, and addressing any outstanding balances to ensure a smooth transition.

Upon completion of this video, you will be able to:

• Understand the significance of adding a vacate date
• Handle the key questions that arise during a tenant's notice
• Identify which reports to check during the process
• Communicate rent owed to the vacate date clearly to tenants
• Check for and process any refunds due
• Refund overpaid rent accurately
• Archive vacated tenants correctly
• Manage tenants with outstanding debts